Description:
This lesson examines the causes of disruptive or violent behavior and effective methods security officers can employ in addressing and controlling such behavior.
Objectives:
RECALL the importance of understanding disruptive or violent behavior and its causes.
IDENTIFY effective methods for addressing and controlling disruptive or violent behavior.
A minimum score of 70 is required to pass a test or graded assignment. Successful completion of all content, test and/or written assignments, and surveys is required to earn CEUs.
